Skip to content
Free delivery in Dhaka on orders over ৳1,500
BabyToy 0

How can we help?

Orders

Add items to your cart, go to checkout, enter your phone number and address, choose a payment method and place the order. You will get an SMS with your order number.
Yes, until it is shipped. Go to My orders and press Cancel, or call us and we will update it for you.

Delivery

Inside Dhaka we deliver the next day for orders placed before 6 pm. Outside Dhaka takes 2 to 4 days through our courier partners.
Delivery charges are shown at checkout before you pay. Orders over the free delivery amount get free delivery inside Dhaka.

Payments

Cash on delivery, bKash, Nagad, Rocket and cards. You can see the methods available for your order at checkout.
Yes, cash on delivery is available across all 64 districts. You can check the parcel before paying the rider.

Returns

You can return unopened items within 7 days of delivery. Go to My account, Return requests, and choose the items. We pick them up for free inside Dhaka.
We refund within 3 to 5 working days after we receive and check the item, to your bKash, Nagad or bank account.

Products

Every product comes from the brand or its official distributor in Bangladesh. We never sell copies or expired stock.

Account

No, you can check out as a guest. An account lets you track orders, save addresses and earn Club points.

Did not find your answer?

Contact support

Add BabyToy to your home screen

Shop faster with the app. It takes 2 seconds and uses under 1 MB.

One tap checkoutSaved address and bKash
Live order updatesKnow when the rider is near
Works on slow networksBrowse saved items offline
3

Never miss a delivery or a price drop

Choose what you want to hear about. You can change this any time in Account.